This Privacy Policy explains what personal data we collect, why we collect it, how it is used and stored, and what your rights are as a visitor, subscriber, or member of Authoritative Sales.
1. Who Is Responsible for Your Data
Authoritative Sales operates www.authoritativesales.com and is the data controller for personal information collected through this website.
Contact: [Insert business name and registered address] [Insert contact email]
2. What Data We Collect
Depending on how you interact with our website, we may collect the following types of personal data:
When you subscribe or become a member:
- Name
- Email address
- Membership tier and subscription status
- Payment information (processed and stored securely by Stripe — we do not store card details ourselves)
When you download a free resource (such as The Authoritative Comeback):
- Name
- Email address
When you browse our website:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral source
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- To deliver your membership or subscription — managing your account, providing access to content, and processing payments via Stripe
- To send you resources you have requested — such as your free download of The Authoritative Comeback
- To communicate with you — including membership updates, new content, and relevant information about our Academy programmes and services
- To improve our website — understanding how visitors use our site helps us make it better
- To comply with our legal obligations
We will not sell, rent, or share your personal data with third parties for their own marketing purposes.
4. How Your Data Flows Through Our Systems
We believe in being transparent about the tools we use. Here is how your data moves through our platform:
- Ghost CMS powers our website and manages memberships. When you sign up or subscribe, your contact details are stored within Ghost.
- Stripe processes all payments. Stripe is a certified PCI-compliant payment processor. Your card details are handled entirely by Stripe and are never stored on our servers.
- EspoCRM is our customer relationship management system. Via an automated webhook, Ghost passes relevant contact and membership data to EspoCRM so we can manage our member relationships effectively. The data transferred includes your name, email address, and membership tier.
All third-party providers we use are bound by their own data protection policies and, where required, data processing agreements.
5. Legal Basis for Processing (GDPR)
For users in the European Union and European Economic Area, we process your personal data on the following legal bases:
- Contractual necessity — to deliver the membership, products, or services you have signed up for
- Legitimate interests — to improve our services and communicate relevant updates to existing members
- Consent — where you have explicitly opted in, such as subscribing to our mailing list or downloading a free resource
- Legal obligation — where we are required to process data to comply with applicable law
You have the right to withdraw consent at any time where consent is the basis for processing.
6. How Long We Retain Your Data
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Active member data is retained for the duration of your membership plus a reasonable period after cancellation
- Email subscribers may remain on our list until they unsubscribe
- Payment records are retained as required for financial and legal compliance
You may request deletion of your data at any time (see Your Rights below).
7. Cookies
Our website uses cookies to function correctly and to understand how visitors use the site. For full details on the cookies we use and how to manage them, please see our [Cookie Policy].
8. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable data protection law, you have the following rights:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure — you can ask us to delete your personal data ("right to be forgotten")
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a portable format
- Right to object — you can object to certain types of processing, including direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at [Insert contact email]. We will respond within 30 days.
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is entirely immune to risk, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the date at the bttom of this page will be updated. Significant changes will be communicated to active members directly.
12. Contact
For any questions, concerns, or data requests related to this Privacy Policy, please contact:
Authoritative Sales www.authoritativesales.com
Last updated: February 2026